(a) The Privacy Act 1988 (Cth) currently defines “personal information” as meaning information or an opinion about an identified individual or an individual who is reasonably identifiable:
(i) whether the information or opinion is true or not; and
(ii) whether the information or opinion is recorded in a material form or not.
The kind of personal information that we collect from you will depend on how you use the website. The personal information which We collect and hold about you may include:
(a) your name, e-mail, postal address and other contact details;
(b) information about your employer or an organisation who you represent;
(c) personal data gather using cookies;
(d) details of your visits to our website including but not limited to traffic data, location data, weblogs and other communication data;
(e )any additional personal information you provide to us, or authorise us to collect, as part of your interaction with Kenmore Mediation and Law Centre
(a) We may collect personal information from you whenever you input such information into the website.
(a) The purpose for which we collect personal information is to provide you with the best service experience possible on the website.
(b) We collect personal information reasonably necessary to carry out our business, to assess and manage our clients’ needs, and provide services including [insert services provided by APP Entity]. We may also collect information to fulfil administrative functions associated with these services, for example billing, entering into contracts with you and/or third parties and managing client relationships.
(c) The purposes for which we usually collect and use personal information depends on the nature of your interaction with us, but may include:
(i) the provide you with legal advice;
(ii) responding to requests for information and other general inquiries;
(iii) researching, developing and expanding our facilities and services;
(iv) informing you of our services;
(v) recruitment processes (including for volunteers, internships and work experience); and
(vi) responding to enquires and complaints.
(d) We generally collect personal information directly from you. We may collect and update your personal information over the phone, by email, over the internet or social media, or in person. We may also collect personal information about you from other external organizations on your behalf.
(e) We customarily disclose personal information only to our service providers who assist us in operating the website. Your personal information may also be exposed from time to time to maintenance and support personnel acting in the normal course of their duties.
(f) By using our website, you consent to the receipt of direct marketing material. We will only use your personal information for this purpose if we ha e collected such information direct from you, and if it is material of a type which you would reasonably expect to receive from use. In We do not use sensitive personal information in direct marketing activity. Our direct marketing material will include a simple means by which you can request not to receive further communications of this nature.
Australian Privacy Principle 12 permits you to obtain access to the personal information we hold about you in certain circumstances, and Australian Privacy Principle 13 allows you to correct inaccurate personal information subject to certain exceptions. If you would like to obtain such access, please contact us as set out below.
If you have a complaint concerning the manner in which we maintain the privacy of your personal information, please contact us as set out below. All complaints will be considered by us and we may seek further information from you to clarify your concerns. If we agree that your complaint is well founded, we will, in consultation with you, take appropriate steps to rectify the problem. If you remain dissatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner.
Your personal information will not be disclosed to recipients outside Australia unless you expressly request us to do so. If you request us to transfer your personal information to an overseas recipient, the overseas recipient will not be required to comply with the Australian Privacy Principles and we will not be liable for any mishandling of your information in such circumstances.